Frequently Asked Questions

We are an online drinks marketplace specializing in champagnes, wines, and spirits. Whether you’re hosting a party, celebrating a wedding, or simply stocking up, we’re here to make every moment special. Learn more about us on our About Us page.

Our marketplace is open 24/7, 365 days a year, so you can place and track orders anytime. However, delivery times may vary depending on your location and time of request. You’ll be advised of available options after finalizing your order.

We’re here to help! You can:

• Use the call or chat features on our website or mobile app.

• Send us an email at info@bottlesandglasses.com.ng.

We look forward to hearing from you!

We strive to provide the best service, but we know things don’t always go as planned. If you have a complaint, we’re here to listen and make it right. Contact our customer service team using the WhatsApp Web Chat features on our website. Your satisfaction is our priority!

Yes! We offer fast and reliable delivery across Lagos and beyond. For more details, check out our Delivery FAQs.

Yes! Your transactions are secure. We use the best Secured Payment Platform (Flutterwave), and our website is secured with SSL (Secure Sockets Layer) to protect and encrypt all transactions between your web browser and our servers. Your payment information is never visible or accessible to the outside world, as our servers are maintained and hosted in a secure location. Shop with confidence!

We accept all major credit and debit cards. Payment options are displayed during the checkout process for your convenience.

Absolutely! We pride ourselves on offering only authentic and original drinks, including champagnes, wines, spirits, and beers, at the best prices in Nigeria. Whether you’re hosting a party, celebrating a wedding, or simply stocking up for a quiet evening, you can shop with confidence knowing you’re getting the real deal. Explore our endless variety of premium drinks and enjoy fast delivery right to your doorstep.